We focus exclusively on helping home service providers re-engage past customers with high-converting, irresistible offers in order to consistently generate substantial new revenue on a perpetual basis.
Another huge benefit of Home Project Offers is that it keeps your brand top-of-mind, so past customers never forget your company or the services you provide!
Acquire More Customers
Obviously, this is the most difficult, slowest and most costly of the three ways to grow. However, it offers massive opportunity for any business to scale.
Increase Your Average Transaction Value
This is faster and less expensive than #1, but requires a natural “upgrade offer” that is congruent with the customer's initial purchase. Ideally, it should be the "next step" needed to enhance the original product/service.
Increase Your Customer’s Frequency of Purchase
This is the quickest, most effective and least costly of the 3 growth strategies to implement. Remarkably, it's ignored by most businesses. However, this is the growth strategy employed by Home Project Offers to achieve outstanding results!
When you provide "ongoing value" to your existing customers, who already know, like, and trust you, by most estimates, if they had a positive experience with you in the past, they’re 60% to 70% more likely to become a repeat customer/buyer.
You provide us an offer that will move your past customers to take action!
Don't worry, if need be, we'll guide through the process of creating an irresistible offer.
You send us a list of up to 500 of your most current customers in CSV format.
Ideally, your list should consist of customers served in the last 18 months that had a positive experience.
We collaborate to determine a method to deliver new service appointments to your active job calendar.
Our team builds a custom DR campaign consisting of high-converting, TCPA compliant text messages, coupon redemption pages and scheduled jobs calendar.
We launch your TCPA compliant Home Project Offer Campaign
Our LIVE agents respond to incoming scheduling requests and answer customer inquiries with an average response time of less than one minute
You'll have complete access to the all conversations that are taking place with your customers, and also have the ability to join the conversation if you so desire.
We schedule new appointments on a shared job calendar according to the method determined at set up
After 30 days, we provide a performance report showing the results of your completed campaign. We also provide a list of unsubscribes (people who opted out of your messaging).
We Guarantee Your Results (see Our Results Guarantee below)
The size of your list (# of customers you can send an offer to) does play an obvious factor in how many new jobs you can schedule. However, I've seen very small lists schedule 2 or 3 substantial revenue producing jobs that they otherwise would not have had.
With that said, the real key to success with Database Reactivation is the offer you present. You have to offer something of high "perceived value" that your past customers will find almost impossible to ignore.
Just know that the more compelling and irresistible your offer is, the more jobs you will put on your calendar.
All outbound messaging adheres to the
We also adhere to the everchanging mobile carrier requirements regarding text messaging campaign registration and more.
The probability of selling to an existing customer is 60-70% while the probability of selling to a new customer is only 5-20% (Source: Omnisend.com)
Increasing customer retention rates by 5% can increase profits by 25-95% (Source: Econsultancy.com)
Attracting new customers costs 5x as much as keeping an existing customer (Source: Econsultancy.com)
Depending on the package you choose, we guarantee a specific minimum number of jobs to be scheduled.
If we don't schedule the minimum number specified by your package in 30 days, we'll continue running your campaign for as long as it takes to fulfill on our promise!
For optimal results, we request that you includes only past customers that you've provided service for in the last 18 months.
NOTE: every company's results are solely dependent on the perceived value of the offer they present. If a provider has a low converting offer from the start, they should present a new offer asap, otherwise your messages may be perceived as an annoyance and the recipient will likely unsubscribe, leaving them unreachable for future promotions.
General Mgr./Co-Owner
Electric Today!
Minneapolis, MN
Former founding member of
Electricians Success International
I’ve provided electrical service to Twin Cities homeowners for 30+ years, and retirement is almost my new reality. Over the last decade+, I worked diligently to perfect a revenue-generating, customer reactivation/offer system that has become far too valuable to let die on the vine as I move forward.
The results of this truly remarkable system are two-fold. First, and most important, it generates substantial revenue by consistently adding new jobs to our schedule on an on-going basis, without ANY paid advertising or new lead costs. And second, it continuously keeps our company name “top-of-mind” so our customers never forget who we are, or the services we provide!
Fortunately, recent technology innovations have made it possible to completely automate and share this absolute gem with fellow home service providers. So, I’ve decided to do so, as a way for the future me to stay busy and stay sane.
If you're a home service provider and you're not providing "value" to your existing customers (who already know, like and trust you) on a consistent and on-going basis, your likely leaving multiple thousands of dollars on the table over the lifetime of your customers.
Never forget, if you ignore your customers, they WILL go away.
1099 140th Lane NW - Andover MN 55304
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